FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

How soon must I cancel my appoinment?


Customers may cancel appointments at any moment with zero cancellation fees or additonal charges: 24 hours prior, the day of, or even at the appointment time.




Do I need to provide any of the cleaning products/materials or equiptment?


No. Not unless you have some specific products or equipment you want us to use.




Do your wash windows?


Unfortunately, we do not wash windows.




Where are you located?


We offer house cleaning services in the entire Okanagan, from Osoyoos BC to Vernon BC. We also will be soon expanding our operations to the lower mainland in addition.





Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

Below the Broom accepts all online payment options. Post service completion we email and text you an invoice directly. The invoice can be paid with credit card, debit card, or bank statement. 

Cancellation Policy

Below the Broom offers ZERO fees or additional charges for any service cancellations.

Satisfaction Guarantee

Below the Broom guarantees your satisfaction for all service types. We make sure all customers get the quality of cleaning services they deserve whether its a last minute bookings or a future service booking. 

Our Company

For vacation rental owners who want to relieve the stress of finding reliable and instant response cleaning staff. Below the Broom is a housecleaning software platform that provides vacation rental owners with reliability, same day service response, and affordable pricing. Below the Broom provides our vacation rental customers with a great customer experience by delivering accommodating booking abilities and instant response reliable services. 

Contact Us
Operating Hours

Mon - Fri: 8am - 8pm
​​Saturday: 8am - 8pm
​Sunday: 8am - 8pm

© 2020 by Below the Broom.

+1 778 899-1020

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